Last Updated: November 2025

Welcome to Intex Arabia (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://intexarabia.com or interact with us through our online forms.
By using our website, you agree to the terms of this Privacy Policy.

1. About Us

Intex Arabia is a business that provides innovative solutions and services to our clients.
We operate the website https://intexarabia.com (the “Site”).
For any questions regarding this Privacy Policy or your personal data, please contact us at:

Intex Arabia
Email: sales@intexarabia.com
Website: https://intexarabia.com

2. Data We Collect

We may collect and process the following types of personal data when you visit our Site or communicate with us:

  • Personal Identification Information:
    Name, email address, phone number, or other contact details that you voluntarily provide when submitting a contact form.
  • Technical Information:
    IP address, browser type, operating system, referring URLs, time zone, and other technical data collected automatically for analytics and security purposes.
  • Usage Data:
    Information about how you use our Site, including pages visited, time spent on pages, and interaction patterns.

We only collect data that is necessary to provide our services or respond to your inquiries.

3. How We Collect Data

We collect personal data through:

  • Contact Forms: When you submit an inquiry or request information through our contact form, we collect your name, email, and phone number.
  • Direct Communications: When you contact us via email or other means, we may keep a record of that correspondence.
  • Automated Means: Through cookies, server logs, and similar technologies to analyze usage and improve our website’s performance.

4. Purpose of Data Collection

We process your personal data for the following legitimate business purposes:

  • To respond to your inquiries or requests for information.
  • To provide services, quotations, or assistance you requested.
  • To improve our website’s functionality and user experience.
  • To manage and maintain our relationship with you.
  • To comply with legal obligations or regulatory requirements.
  • To ensure network and information security.

We do not use your information for unsolicited marketing purposes or share it with third parties for advertising.

5. Legal Basis for Processing (GDPR)

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your data:

  • Consent: When you voluntarily submit your data via our forms.
  • Legitimate Interests: When processing is necessary for responding to inquiries, ensuring security, or improving our website.
  • Legal Obligation: When we are required to retain certain information for compliance with applicable laws.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We take data security seriously.
Appropriate technical and organizational measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
While we strive to use commercially acceptable means to protect your information, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

8. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties.
However, we may share information with:

  • Trusted service providers who assist in operating our website or conducting our business (such as web hosting or email services).
  • Legal authorities, if required by law or to protect our rights and property.
  • Professional advisors, such as lawyers or auditors, under confidentiality obligations.

All third parties with whom we share data are required to maintain the same level of data protection and confidentiality.

9. International Data Transfers

As we operate primarily within the Middle East region, your personal data may be transferred and processed outside the European Economic Area (EEA).
In such cases, we ensure that appropriate safeguards are in place to maintain GDPR-level protection, including the use of standard contractual clauses or equivalent mechanisms.

10. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right of Access – Request copies of your personal data.
  • Right to Rectification – Request correction of inaccurate or incomplete information.
  • Right to Erasure – Request deletion of your data when it is no longer necessary.
  • Right to Restrict Processing – Limit how your data is used.
  • Right to Object – Object to processing based on legitimate interests.
  • Right to Data Portability – Request transfer of your data to another controller.
  • Right to Withdraw Consent – Withdraw your consent at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us at sales@intexarabia.com.
We will respond to your request within one month as required by GDPR.

11. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience and website performance.
  • Analyze site traffic and improve content.
  • Remember your preferences between visits.

You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

12. Links to External Sites

Our website may contain links to third-party websites.
Please note that we are not responsible for the privacy practices or content of these external sites.
We encourage you to read their privacy policies before providing any personal data.

13. Children’s Privacy

Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal data from children. If we learn that we have collected data from a minor, we will promptly delete it.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on our website with an updated “Last Updated” date.
You are encouraged to review this page periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your data, please contact us at:

Intex Arabia
Email: sales@intexarabia.com
Website: https://intexarabia.com